Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order as quickly and safely as possible.

Order Processing

  • Orders are typically processed within 1–3 business days after payment has been confirmed.

  • Orders are not processed, shipped, or delivered on weekends or public holidays.

  • During periods of high demand, processing times may be slightly longer.

Shipping Times

Estimated delivery times vary depending on the destination and shipping method selected at checkout. While most orders arrive within the estimated timeframe, delays caused by carriers, customs, weather conditions, or other unforeseen circumstances may occur.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available) so you can monitor your delivery.

Shipping Charges

Shipping costs are calculated at checkout unless free shipping is offered as part of a promotion.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. We are not responsible for delays or failed deliveries resulting from incorrect or incomplete address information provided by the customer.

Lost or Delayed Shipments

If your package is significantly delayed or appears to be lost in transit, please contact us. We will work with the shipping carrier to help resolve the issue as quickly as possible.

International Shipping

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible with photos of the packaging and the damaged item so we can assist you.

Contact

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you.